Help & Contact

Please select the subject below and click for more information.
  • Do you offer next day delivery?

    If stock is available and you place your order before 1pm, you will receive your order on a next day delivery. If the stock is not available, a member of our Customer Care team will be in touch to let you know your expected delivery date.

  • Do you offer International Delivery?

    Yes, we offer international delivery.

    We currently have delivery rates for Mainland UK, Scottish Highlands, Channel Islands, Northern Ireland and Republic of Ireland. If you are after delivery outside of these areas, please get in touch so we can calculate your International shipping rate. 

    You can call us on: 0844 334 5232

    or email: care@gg4home.com

  • Do you offer more than what appears on your website?

    Yes, we offer so much more than what appears on our website.

    We have handpicked the items we think are perfectly suited to passionate homecooks and entertainers, however our trade website for restaurants and chefs contains a larger selection from our collection that you can also explore: www.goodf.co.uk
    If you see anything that takes your fancy, simply call our Customer Care team and they can let you know prices and process your purchase.   

    Call our Customer Care team on 0844 334 5232 or email care@gg4home.com

  • What are lead times?

    Most of our plates are hand made to order, or from oversea suppliers, which is why we are able to offer such different and beautiful tableware. We do hold stock of our most popular products, but we are aren't a huge warehouse with stock readily sat on a shelf. This means that there is often a lead time on each order. 

    A lead time is how long you will have to wait for your product/s to arrive in to us. This could be anywhere from a couple of days to a couple of months, it completely depends on the supplier and the type of product. However, we will always do our best to meet deadlines and will order the stock as soon as you have placed your order, keeping you informed of your expected delivery date along the way.

    If you need a high quantity of stock for an upcoming project or event, please let us know as far in advance as possible, so we can ensure we have the stock ready for you. 

  • Size Guide

    Please contact us for sizing information. Call our Customer Care team on 0844 334 5232 or email care@gg4home.com

  • What time is the office open?

    Our Customer Care team are available to help Monday to Friday between 8.30am - 5.30pm. The office is closed on weekends and bank holidays.

  • Can I have something custom made?

    Yes, we will always try to find something or make something that matches your vision. Whether it be tableware (we offer made to order products, where you can design your own colour/glaze - get in touch for more information) or something you would like made especially for you.

    We have an in-house wood works team, who are on hand to create your bespoke products. If you would like something made for you, please give our Customer Care team a call who will be happy to advise you on our bespoke service.