How do I contact customer care?
To contact one of our friendly team, you can email us on firstname.lastname@example.org or call 0844 334 5232
Our office hours are Monday-Friday: 9am-5:30pm. Visit our Contact Us page for full details.
Damaged or Faulty Goods
In the event that your order arrives in a faulty or damaged condition, please send a photograph of the item(s), along with a description and your order details to email@example.com within 48 hours of receiving your order.
Please note that without the correct information we will not be able to assess items for you.
Once we have this information, a member of our care team will be in touch to issue you a replacement or refund. In some circumstances, we may arrange for collection of the items.