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FAQ

How do I contact customer care?

To contact one of our friendly team, you can email us on care@gg4home.com or call 0844 334 5232 

Our office hours are Monday-Friday: 9am-5:30pm. Visit our Contact Us page for full details.


Damaged or Faulty Goods

In the event that your order arrives in a faulty or damaged condition, please send a photograph of the item(s), along with a description and your order details to care@gg4home.com within 48 hours of receiving your order. 

Please note that without the correct information we will not be able to assess items for you.

Once we have this information, a member of our care team will be in touch to issue you a replacement or refund. In some circumstances, we may arrange for collection of the items. 

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